Refund and Return Policy

1. Return Policy

We accept returns within 3 days of delivery, provided that the item is
unopened, unused, and in its original packaging. Once the product has been opened,
installed, or used, it will no longer be eligible for return or refund.

To initiate a return, please contact our customer support team within the 3-day window by emailing
info@aec-int.com or submitting a request through our
Contact Page.

All returned products will be inspected upon receipt. If the item meets our return criteria, your refund will be
processed to the original payment method.

• Shipping or handling charges (if applicable) are non-refundable.
• Customers may be responsible for return shipping costs unless the item was defective or incorrectly supplied.

2. Refund Process

Once we receive and inspect the returned product, you will be notified about the approval or rejection
of your refund request. Approved refunds will be processed within 7 to 10 working days,
depending on your payment provider’s processing time.

3. Delivery Time

Our standard delivery time is 5 to 7 working days from the date of order confirmation.
Delivery times may vary depending on product availability, order volume, and location.
AEC is not responsible for delays caused by courier services, customs,
or other factors beyond our control.

4. Damaged or Incorrect Products

If you receive a damaged or incorrect item, please report it within
24 hours of delivery. We will review your claim and, upon verification, arrange for a
replacement or refund at no extra cost, provided you share valid proof (such as photos or unboxing videos).

5. Contact Us

For any queries related to returns or refunds, please contact our support team:

• 📧 info@aec-int.com
• 🌐 https://aec-int.com/contact

We appreciate your cooperation and understanding as we work to ensure a smooth and fair experience
for all our customers.